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AMERICAN RED CROSS BLOOD SERVICES - NEW ENGLAND REGION

Job: Collections Specialist - 32 Hours per week

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Locations

Exact address not specified - showing center of zip.

Posted: 08/28/2011

Job Type: Administrative/Clerical

Jobing Description

New Search | Search Results 13827 0E910AAA-188B-F72B-90069ED3A83FC0AA 1 13827 0E910AAA-188B-F72B-90069ED3A83FC0AA 13827 0E910AAA-188B-F72B-90069ED3A83FC0AA 13827 Yes Create Profile/Apply Email A Friend Job Title: Collections Specialist - 32 Hours per week Area of Interest: Health and Safety Qualifications: Job Description: 32 Hour a week position. Must be avaialble to work every other weekend and a rotating schedule. Center Hours are: Mon, Tues, Wed 11:30-8:00 Fri, Sat, Sun 7:00-3:30 Job Summary Conduct donor health history screening to determine eligibility and complete the phlebotomy for the collection of manual and automated blood units. Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services. Perform all duties and responsibilities in compliance with standard operating procedures, Responsibilities 1. Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines. 2. May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures. 3. Perform drive set-up, donor greeting, labeling, processing and packing blood, donor reaction care and processing and packing of blood as assigned. 4. Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance. 5. Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image. 6. May operate any ARC vehicle. Operate assigned vehicle according to applicable regulations. May perform vehicle checks and complete DOT paperwork per established protocol. Perform vehicle loading and unloading as assigned. 7. Complete required readings and training assignments by assigned deadline. 8. Perform other related duties as necessary. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified. Scope Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism. Qualifications RN/LPN or equivalent experience is required, with current state licensure as required. Minimum one year of documented satisfactory performance in Collections Technician II or Collection Technician III position or equivalent experience is required. Customer service experience, effective verbal communication and public relations skills are required. A current valid driver's license and good driving record is required. Basic computer skills desirable. Requisition Number: BIO13827 Country: United States State/Province: Massachusetts City: Springfield Full Time / Part Time: Part Time Shift: Variable Work Schedule: Variable Schedule Percentage of Travel: Relocation Eligibility: No 13827 0E910AAA-188B-F72B-90069ED3A83FC0AA 1 13827 0E910AAA-188B-F72B-90069ED3A83FC0AA 13827 0E910AAA-188B-F72B-90069ED3A83FC0AA 13827 Yes Create Profile/Apply Email A Friend

 

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